FOR YOU AND YOUR BUSINESS

With 50MB of allowed e-mail attachments, you don’t have to worry about missing an important e-mail.

We support the sending and receiving of e-mails up to 50MB in size. This large limit will let you easily share your most important work documents.

Our filtering solution was designed to facilitate communication among legitimate users while removing Spam & Viruses with an accuracy of 99%+. Here’s how we achieve that:

Local messages
Messages sent among users of the same domain are never filtered for Spam, but will be checked for Viruses. This helps prevent Virus outbreaks within organizations while eliminating internal false positives.

Automatic whitelisting
Our system detects the people that you communicate most often with and will automatically whitelist your recipient on the way back, bypassing all Spam filters. The Virus filtering is still active however.

Outbound messages
Our service never filters outbound e-mail messages sent to remote recipients. There is therefore no worry that messages might be discarded from our end.

Inbound messages
Incoming e-mail messages are filtered through several layers before arriving in your Inbox or Spam folder:

• RBL check of the sender IP
• Intent verification
• Whitelist/Blacklist verification
• Content verification against known Viruses
• Content verification against known Spam keywords
• Content verification against known Spam links
• Bayesian analysis of the message
• Preference checking ( Sensitivity, Delivery location )

In order to declutter your Spam folder, we have implemented the Spam and HardSpam folders. Messages for which we are more than 70% sure they are Spam will be sent over to the HardSpam folder. Messages for which we are 50%-70% confident they are Spam, will be going to the Spam folder. This makes reviewing your Spam folder a breeze since you have much less messages to look at.

The filtering system can be configured individually or domain-wide by an administrator. Individual preferences will always override domain-wide settings. Here are some of the settings you can adjust:

• Filter sensitivity
• Spam delivery ( Inbox, Spam, Delete )
• HardSpam definition
• Number of Days to keep Spam messages
• Whitelists & Blacklists
• Spam Review Monitor

Retraining Messages
Messages that were incorrectly classified can easily be retrained through two methods:

• Moving the message from the Inbox to the Spam folder or vice-versa
• Creating a spam/[email protected] address where you can forward the message to be retrained

Your data is safe with us. Our multi-layered backup system ensures the safety of your data at all times.

We took good care of your data so that you don’t have to! We make copies of your data every second through RAID technology. Furthermore, we take snapshots every night and keep them on a rotating loop for up to 14 days. Each week we make a backup that is stored off-site in a secure location. We keep up to 1 month of backup data.

We can also provide you with an e-mail archive for your company in order to meet the most stringent compliance laws such as Sarbanes-Oxley. Contact one of our representatives to discuss your options.

Archiving

Each user has a special ARCHIVE folder in their IMAP account that holds a live, read-only archive of the previous 30 days. Every message in every folder is kept in case you accidentally erase something important.

Redirect incoming messages to specific folders or other e-mail accounts based on user-defined rules.

With Incoming Filtering Rules you can redirect incoming e-mail messages based on certain criteria: From, To, CC, Subject, Size, List-Id. Messages can be redirected to specific folders within each mailbox or can be sent to other e-mail accounts.

Our high speed North American redundant servers will always deliver your messages within fractions of a second and provide a clear track record at each step of the way.

Our entire infrastructure is designed to ensure optimal performance of your e-mail. As our customer, we can guarantee the following:

• 100% uptime
• No lost e-mails
• Lightning fast delivery of e-mails
• Instantaneous access to e-mails
• Ironclad data privacy

Furthermore, our system tracks every e-mail sent & received which allows you to quickly determine its path and delivery time.

We offer extremely fast SMTP, POP3 and feature-rich IMAP implementations on a variety of ports.

We implement the most feature rich version of each major communication protocol on a widely accessible number of ports. Each service is load-balanced and redundant to ensure 100% uptime.

SMTP

Our SMTP daemon is fully compatible with RFC 5321 and is available on ports 25, 26, 465 and 587. Messages as big as 50MB are allowed to be sent or received through it.

POP3 & IMAP

We implement the latest stable version of Dovecot as our POP3 & IMAP daemon. It’s the most advanced IMAP daemon with full support for the IDLE command.

POP3 is available on ports 110 & 995
IMAP is available on ports 143 & 993

IMAP capabilities are: IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS MULTIAPPEND UNSELECT IDLE CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS ACL QUOTA

Automatic archiving

Once a folder reaches more than 10.000 email items, emails older than six months are automatically placed in the Archive folder.

Mailbox size Limit

You can purchase extra quota anytime. The Basic mailbox can have a maximum of 50GB. The Enhanced mailboxes can have up to a maximum of 200GB quota.

Trash Folder cleanup

Email items that are older than 30 days are purged automatically from your Trash folder.

Account Lock

In case your computer gets a virus which will send spam e-mails from your account, we will lock your account until you will clean your device and secure your email account. You will still be able to receive messages, only sending will be blocked.

We do not provide refund for email service.